Overview

Stonemere is a managed IT services provider based in Hull, England. They focus on offering reliable IT support and infrastructure services tailored to small and medium-sized enterprises (SMEs), charities, and professional services. With a commitment to clear communication and effective solutions, this IT support company helps clients navigate the complexities of technology.

This MSP is known for its proactive approach and dedication to client satisfaction. They work diligently to ensure compliance with key regulations, including Cyber Essentials, to protect their clients' data. The team is responsive and engages directly with clients to address their unique IT challenges.

Stonemere's services range from IT support and infrastructure management to ensuring compliance with industry standards. They aim to provide a seamless experience that empowers clients to focus on their core business operations while they manage their IT needs effectively. Their expertise is especially valuable for organisations who rely heavily on technology for their day-to-day operations.

What clients say about this company

Clients appreciate Stonemere for their clear communication and approachability. Many have noted that the team takes the time to explain technical issues in an understandable way, making it easier for non-technical staff to engage with IT solutions. This transparency fosters a strong working relationship and instils confidence in their services.

Feedback highlights the company's professionalism and reliability in delivering IT support. Many have praised their ability to effectively solve issues, with one accounting firm crediting Stonemere for new efficiencies gained through their assistance. Their commitment to being there when needed is a consistent theme in client interactions.

The proactive support from Stonemere has significantly improved clients' confidence in their IT systems. Clients feel secure knowing that issues will be addressed promptly and professionally. Overall, Stonemere has built a reputation for providing dependable IT solutions that meet the diverse needs of their clients.

Overview

Think Cloud is a managed IT services provider located in Hull, England. This IT support company focuses on delivering reliable and efficient IT solutions primarily to small and medium-sized enterprises (SMEs), charities, and educational institutions throughout the UK. They aim to simplify technology management for their clients while ensuring security and compliance with regulations such as the UK GDPR.

This MSP offers a range of services including IT support and cyber security, providing proactive assistance and emergency support to ensure clients' operations run smoothly. They are recognised for their quick response times and commitment to customer satisfaction, which helps build lasting partnerships based on trust and effective communication.

What clients say about this company

Clients consistently praise this IT support company for its friendly and professional team, highlighting the responsiveness and care shown towards customer needs. Many appreciate how the staff at Think Cloud are always willing to lend a hand and resolve any issues that arise, regardless of the complexity.

The emphasis on proactive support has also garnered positive feedback, with clients noting the promptness and efficiency in addressing concerns. Customers feel reassured knowing that Think Cloud is always available, creating a reliable partnership that enhances their IT experience.