Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Rated 4.90 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (8 clients mention this)
• ✓ Reliable uptime and ongoing support (8 clients mention this)
• ✓ Friendly, supportive team (13 clients mention this)
• ✓ Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients often describe their experience with this managed IT services provider as highly positive. They appreciate the team's consistent communication and timely project delivery, which have made significant impacts on their operations. Many view Planet IT not just as a vendor, but as a strategic partner in managing their IT needs.

Feedback highlights the thoroughness and attention to detail exhibited by Planet IT's staff. Customers commend the professionalism and dedication shown, particularly noting the expertise available across the entire team. This level of service provides clients with confidence in their IT solutions and helps forge long-term relationships.

The provider's diverse service offerings, including IT support and disaster recovery, receive strong endorsements. Clients report that the team is responsive and knowledgeable, quickly addressing any IT challenges that arise. This commitment to understanding and meeting customer needs contributes to high levels of satisfaction and trust in their services.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

• Q Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
• Q Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
• Q What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
• Q How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
• Q How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
• Q How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management

Business Details