Hero image Hero image

Overview

Cyber KnowHow Ltd is a managed IT services provider based in Andover, England. This company offers a variety of IT support services tailored primarily for small and medium enterprises, charities, and professional services. Their focus is on delivering reliable IT solutions that enhance operational efficiency and data security.

This IT support company specialises in fixing technical issues, improving system performance, and ensuring that clients' IT infrastructure is robust and secure. They are committed to maintaining high standards of service, including compliance with UK GDPR and Cyber Essentials, which helps clients navigate the complexities of data protection and cybersecurity.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (2 clients mention this)

What clients say about this company

Feedback from clients highlights the exceptional service provided by Cyber KnowHow Ltd. Many appreciate the quick response times and the thoroughness of the support team. Clients often note how the company keeps them informed throughout the repair process, which adds to their confidence in the service.

Customers also express satisfaction with the professionalism and friendliness of the staff. They frequently mention the affordability of the services combined with high-quality support. Overall, clients feel valued and supported, making them more likely to recommend this managed IT services provider to others.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cybersecurity

Business Details

Hours

Now Closed

Monday07:00 AM - 07:00 PM
Tuesday07:00 AM - 07:00 PM
Wednesday07:00 AM - 07:00 PM
Thursday07:00 AM - 07:00 PM
Friday07:00 AM - 07:00 PM
Saturday07:00 AM - 07:00 PM
Sunday07:00 AM - 07:00 PM

Need different expertise? Explore more providers with the skills you need.

Security, networking, cloud, backups—whatever your priorities, compare specialists near you.

Browse Providers by Service Category