Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.4 Rated 4.40 out of 5 on Google

Review Highlights

• ✓ Friendly, supportive team (4 clients mention this)
• ✓ Emphasis on security and data protection (6 clients mention this)

What clients say about this company

Clients often highlight the practical training provided by Bob's Business, noting that the courses are easy to understand and engaging for staff at all levels. This approach helps to mitigate risks associated with IT systems and creates a more aware workforce. Many appreciate the ongoing support and assistance offered, making their collaboration smooth and effective.

The professionalism of the team has also been praised, with clients describing their experience as pleasant and reliable. This emphasis on respect and empathy contributes to strong, long-lasting partnerships between the MSP and its clients, fostering an environment of trust and cooperation.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cybersecurity

• Q When tendering, how do we prove our hardware meets Cyber Essentials? To prove your hardware meets Cyber Essentials during tendering, you must show that all devices are securely configured, patched, and managed to reduce cyber risks—something a good IT partner can help… Cyber Essentials Cybersecurity
• Q Do we need proof of Cyber Essentials when bidding for public sector work? Many UK public sector contracts require Cyber Essentials certification to demonstrate basic cybersecurity standards. Preparing for this involves practical IT security checks and working with an exper… Cyber Essentials Cybersecurity
• Q Should we use multi-factor authentication for all staff logins? Multi-factor authentication adds an essential security layer beyond passwords, helping UK SMEs reduce cyber risk, protect data, and meet compliance expectations. Here's why it matters and how to impl… Cybersecurity SME
• Q What backup info do customers expect for Cyber Essentials certification? For Cyber Essentials certification, UK SMEs must clearly document their backup processes, showing regular, secure backups and tested restoration to minimise downtime and data loss risks. Backup Backup & Disaster Recovery
• Q Do we need to log all user activity to comply with NCSC good practices? User activity logging is a vital part of UK cybersecurity best practice, helping SMEs detect threats, meet compliance, and protect data without logging everything indiscriminately. Cybersecurity NCSC
• Q What common cybersecurity mistakes do UK SMEs make when hiring IT help? Many UK SMEs make avoidable cybersecurity mistakes when hiring IT support, risking data loss, downtime, and compliance issues. Learn practical steps to choose a secure and reliable IT partner. Cybersecurity SME

Business Details