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Trident Computers

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Overview

Trident Computers is a managed IT services provider based in Bingley, England. This IT support company focuses on offering reliable technology solutions to various clients, including small and medium-sized enterprises, charities, and educational institutions across the UK. They specialise in services like malware removal, network security, and general IT support.

This MSP is committed to ensuring that their clients have secure and effective IT systems. By maintaining a strong focus on customer communication, they keep clients informed and empowered, which helps to reduce any stress associated with IT issues. Their competitive pricing and professionalism make them a trusted choice for those seeking dependable IT services.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (3 clients mention this)
  • Friendly, supportive team (2 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients frequently commend Trident Computers for their professionalism and efficiency. They appreciate the knowledgeable support provided, especially during complex situations where timely assistance is crucial. Feedback highlights the company's ability to communicate clearly and provide updates, which fosters client confidence.

The emphasis on security and reasonable pricing also resonates well with customers. Many have mentioned their satisfaction with the services received, particularly noting how quickly and effectively the team resolves issues. Overall, client experiences reflect a sense of trust and reliability in the services offered by this IT support company.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:30 PM
Tuesday09:00 AM - 05:30 PM
Wednesday09:00 AM - 05:30 PM
Thursday09:00 AM - 05:30 PM
Friday09:00 AM - 05:30 PM
Saturday09:00 AM - 01:00 PM
SundayClosed

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