Electronic Business Systems

Backup & Disaster Recovery Cloud Services Cybersecurity

Address: 852 Tyburn Rd Birmingham, England

Overview

Electronic Business Systems is a managed IT services provider based in Birmingham, England. This IT support company focuses on delivering reliable and efficient IT solutions to a range of clients, including small and medium-sized enterprises, charities, and education sectors. They offer services designed to improve operational efficiency and support business continuity.

This MSP is dedicated to ensuring strong communication and a tailored approach for each client. Their experienced team is well-equipped to provide swift technical support, advise on essential IT strategies, and assist organisations in maintaining compliance with UK regulations, such as GDPR and Cyber Essentials. Their commitment to customer satisfaction is evident in their clear communication and responsiveness.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (1 client mentions this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (7 clients mention this)

What clients say about this company

Client feedback highlights the dependable and efficient service provided by Electronic Business Systems. Customers consistently praise the team's approachability and level of expertise, noting how they adapt to various circumstances and needs, especially during challenging times. Many appreciate the clarity with which the team communicates throughout each project.

Clients have reported high levels of satisfaction with the IT support and technical services offered. The prompt and helpful responses from the support team have established a strong trust with their clients, leading to recommendations for their exceptional customer service. Overall, the feedback reflects a commitment to reliability and professionalism that fosters long-term partnerships.

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Business Details

Address

852 Tyburn Rd
Birmingham, England

Phone: +441213842513

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	Closed
Friday	09:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed