ITCONTACT LTD
Overview
ITCONTACT LTD is a managed IT services provider based in Birmingham, England. This IT support company focuses on delivering reliable IT solutions for small and medium enterprises, charities, and professional service organisations across the UK. They are dedicated to enhancing operational efficiency and ensuring that businesses can rely on their technology.
This MSP offers various IT services, including support, management, and consultation, tailored to meet the specific needs of their clients. With a commitment to professionalism and expertise, they aim to provide secure and effective technology solutions in line with best practices such as UK GDPR and Cyber Essentials.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Strong technical expertise (3 clients mention this)
- Reliable uptime and ongoing support (1 client mentions this)
- Friendly, supportive team (5 clients mention this)
What clients say about this company
Clients often commend this managed IT services provider for their exceptional professionalism and commitment. Many have shared positive experiences about the team's approach and reliability, highlighting the supportive nature of their service. Feedback indicates a strong sense of accountability and responsiveness from the team.
Moreover, clients recognise the technical knowledge and expertise of the staff at ITCONTACT LTD. Testimonials suggest that the company's organised workflows and dedication to client satisfaction contribute significantly to their reputation as a trusted IT support partner.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
- Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
Business Details
Hours
| Monday | 09:00 AM - 05:00 PM |
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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