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Genesis IT & Telecommunications

Backup & Disaster Recovery Cloud Services Cybersecurity

Overview

Genesis IT & Telecommunications is a managed IT services provider based in Blackburn, England. They specialise in delivering reliable IT support tailored to meet the needs of small and medium-sized enterprises, charities, and educational institutions across the UK. With a focus on security, communication, and dependable service delivery, this IT support company ensures that clients can effectively manage their technology without unnecessary complications.

This MSP aims to help businesses enhance their IT infrastructure by providing solutions that include malware resolution and ongoing support. Their expertise in navigating IT challenges allows clients to concentrate on their core activities while having peace of mind about their technology. The firm is committed to offering honest and transparent advice, ensuring that all IT requirements are addressed efficiently.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review highlights are not yet available for this provider.

What clients say about this company

Feedback from clients highlights Genesis IT & Telecommunications as a trustworthy provider known for its straightforward and clear communication. Customers appreciate the absence of complicated jargon and additional costs, making their IT solutions accessible and understandable.

Clients have expressed satisfaction with the professionalism and respectful service they receive from this company. Many indicate that they would recommend Genesis and confidently use their services again for future IT needs, reflecting a strong commitment to customer satisfaction and reliability.

Questions business owners often ask at this stage

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Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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