Riverside Digital Solutions Limited

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: Blackburn Rovers Business Centre and Conference Facilities, Nuttall St Blackburn, England

Overview

Riverside Digital Solutions Limited is a dedicated managed IT services provider based in Blackburn, England. They focus on delivering reliable IT support to a range of clients, including small to medium-sized enterprises (SMEs), charities, and organisations in the professional services sector. This company understands the unique needs of its clients and offers tailored solutions to enhance their IT operations.

Riverside Digital Solutions Limited is committed to ensuring client satisfaction through dependable and effective IT services. They provide knowledgeable support that helps reduce stress for their clients, enabling them to focus on their core business activities. With an emphasis on professionalism and thorough communication, this MSP is well-prepared to address IT challenges promptly and efficiently.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (3 clients mention this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients have consistently praised this IT support company for its professionalism and reliability. Many have noted the team's calm and helpful manner, often highlighting how responsive they are to requests for assistance, no matter how frequent. Such positive feedback shows a strong commitment to customer service and support.

Feedback also indicates that clients feel more secure and confident in their IT systems due to the effective solutions provided by Riverside Digital Solutions Limited. This sense of reliability has led to many recommending their services, particularly for sectors such as dental practices, where dependable IT support is crucial.

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Business Details

Address

Blackburn Rovers Business Centre and Conference Facilities, Nuttall St
Blackburn, England

Phone: +441254841786

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	09:00 AM - 05:00 PM
Friday	09:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed