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Overview

4iT Support Ltd. is a managed IT services provider based in Bolton, England. This IT support company focuses on delivering tailored IT solutions that meet the specific needs of its clients. They work primarily with small to medium-sized enterprises (SMEs) and are dedicated to ensuring reliable and effective IT support.

This MSP offers a range of services, including IT support that emphasises proactive communication and quick response times. By aligning with UK standards like Cyber Essentials and ISO 27001, they ensure that their clients' data is secure and compliant with regulations such as the UK GDPR. Their commitment to reliability and uptime is a key aspect of their service delivery.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.1 Google Rated 4.10 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (2 clients mention this)

What clients say about this company

Clients appreciate the knowledge and expertise that 4iT Support brings to their operations. Feedback frequently highlights the team's proactive approach and their ability to provide customised solutions that truly meet client requirements. This level of understanding fosters a supportive relationship with clients.

Many clients also commend the company's reliability and the consistent uptime of their IT services. The positive emphasis on communication and customer satisfaction reflects their dedication to offering a responsive and dependable service. This straightforward approach has built strong client trust over time.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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