Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.4 Rated 4.40 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (1 client mentions this)
• ✓ Reliable uptime and ongoing support (1 client mentions this)
• ✓ Friendly, supportive team (6 clients mention this)
• ✓ Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients of Trident have consistently praised their professionalism and attentiveness. Many highlight the team's ability to respond quickly to issues and their dedication to resolving problems efficiently. This proactive approach has fostered a sense of trust and reliability among clients.

Long-term partnerships with Trident have led to positive feedback, particularly regarding project delivery and overall support. Clients appreciate the company's commitment to understanding their unique needs and adapting solutions accordingly. This level of personalised service has resonated well with those who have been with them for several years.

The focus on security and dependable support is another prominent theme in client feedback. Many clients feel secure knowing they have a reliable partner in Trident, especially in times of crisis. Their expertise and dedication assure clients that they are in capable hands when it comes to managing their IT services.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

• Q Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
• Q Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
• Q What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
• Q How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
• Q How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
• Q How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management

Business Details