Trident
Overview
Trident is a managed IT services provider based in Brighton, England. They focus on delivering reliable IT support to various clients, including small and medium-sized enterprises, charities, and educational institutions. Their services are designed to enhance business performance while ensuring a high level of security and professionalism.
This MSP offers a range of services, including disaster recovery, Office 365 support, and remote assistance. Their team is known for being proactive and responsive, which helps clients address technological challenges swiftly. With a commitment to maintaining strong communication, they ensure that client needs are met effectively.
Trident is dedicated to staying compliant with UK regulations, including UK GDPR and Cyber Essentials. Their experienced staff are well-versed in supporting a diverse client base, enabling them to deliver tailored solutions that address specific organisational needs. Through a focus on sustainable partnerships, this IT support company aims to build long-lasting relationships with its clients.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Strong technical expertise (1 client mentions this)
- Reliable uptime and ongoing support (1 client mentions this)
- Friendly, supportive team (6 clients mention this)
- Emphasis on security and data protection (2 clients mention this)
What clients say about this company
Clients of Trident have consistently praised their professionalism and attentiveness. Many highlight the team's ability to respond quickly to issues and their dedication to resolving problems efficiently. This proactive approach has fostered a sense of trust and reliability among clients.
Long-term partnerships with Trident have led to positive feedback, particularly regarding project delivery and overall support. Clients appreciate the company's commitment to understanding their unique needs and adapting solutions accordingly. This level of personalised service has resonated well with those who have been with them for several years.
The focus on security and dependable support is another prominent theme in client feedback. Many clients feel secure knowing they have a reliable partner in Trident, especially in times of crisis. Their expertise and dedication assure clients that they are in capable hands when it comes to managing their IT services.
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Business Details
Hours
| Monday | 08:00 AM - 06:00 PM |
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | Closed |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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