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Overview

Dial A Geek Limited is a managed IT services provider located in Bristol, England. This IT support company focuses on delivering reliable IT services to a variety of clients, including small and medium-sized enterprises, charities, and professional services. They are dedicated to helping their clients operate efficiently by providing tailored IT solutions that meet specific business needs.

With a strong emphasis on security and support, this MSP offers services such as IT support, managed IT services, email migration, and Microsoft 365 solutions. They are known for their smooth onboarding processes and dedicated follow-up, ensuring that clients feel supported from the beginning. By maintaining clear communication and a proactive approach, this provider helps organisations navigate their IT challenges effectively.

This managed IT services provider also upholds high standards of security and compliance. They aid clients in achieving certifications like Cyber Essentials, showing their commitment to safeguarding client data. With the ability to adapt to the specific requirements of various sectors, Dial A Geek Limited ensures that their clients can focus on their core operations while securing their technology needs.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 clients mention this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (10 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients of Dial A Geek Limited often praise the company for their consistent and seamless service. Many appreciate the team's understanding of their business needs and the way they ensure all resources are in place for maximum efficiency. This reliable support fosters confidence among clients, making them feel valued and well taken care of.

The onboarding experience is frequently highlighted as a strong point, with clients noting the clarity of communication and transparency during the initial stages. They feel well-guided throughout the process, which sets a positive tone for the ongoing relationship. Overall, clients report a very smooth transition to managed IT services.

Clients express gratitude for the empathetic support provided by the team at Dial A Geek. They have received not just technical assistance, but also a thoughtful approach to their unique challenges. This compassionate service, combined with professional IT skills, reinforces their reputation as a trustworthy partner for businesses looking for reliable IT support.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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