Owen IT Ltd

Cybersecurity IT Support & Help Desk Managed IT Services

Address: Unit 19, Filwood Green Business Park, Filwood Park Ln Bristol, England

Overview

Owen IT Ltd is a managed IT services provider based in Bristol, England. This IT support company focuses on delivering reliable IT solutions to clients across various sectors, including small businesses, charities, and professional services. With a strong emphasis on communication and support, Owen IT aims to enhance the operational efficiency of its clients.

The services offered by this MSP include IT support, IT infrastructure management, Office 365 implementation, and email hosting. By providing tailored solutions, Owen IT helps clients keep their IT systems updated and secure. This approach ensures that organisations can rely on effective technology to support their day-to-day operations.

This managed IT services provider is committed to aligning with best practices and relevant regulations such as Cyber Essentials and UK GDPR. By maintaining high standards in service delivery, Owen IT assures clients that their data and IT functions are in safe hands.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (5 clients mention this)
Reliable uptime and ongoing support (6 clients mention this)
Responsive to tickets and requests (1 client mentions this)
Friendly, supportive team (10 clients mention this)
Emphasis on security and data protection (4 clients mention this)

What clients say about this company

Clients appreciate the responsiveness of Owen IT, noting their quick and effective solutions tailored to small organisations. Feedback highlights the company's commitment to understanding individual client needs, particularly for those who may not have dedicated IT staff. Clients feel reassured knowing they can depend on Owen IT's support for their IT issues.

The attention to detail and thoroughness shown by the Owen IT team is frequently mentioned in client testimonials. Many have praised the smooth implementation of systems like Office 365, which have improved their IT efficiency. Clients have expressed satisfaction with the level of support provided throughout these processes.

Overall, clients find Owen IT to be a reliable partner for managing IT infrastructure. As a small business, Owen IT is noted for its customer-centric approach, prioritising clear communication and understanding their clients' unique requirements. This has fostered a sense of trust and appreciation among those who work with the company.

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Business Details

Address

Unit 19, Filwood Green Business Park, Filwood Park Ln
Bristol, England

Phone: +441174220485

View Website

Map / Directions

Hours

Now Closed

Monday	08:30 AM - 05:00 PM
Tuesday	08:30 AM - 05:00 PM
Wednesday	08:30 AM - 05:00 PM
Thursday	Closed
Friday	08:30 AM - 05:00 PM
Saturday	Closed
Sunday	Closed