Cambridge Support

Cloud Services Cybersecurity IT Support & Help Desk

Address: St Andrews Castle, 33 St Andrew's Street S Bury Saint Edmunds, England

Overview

Cambridge Support is a managed IT services provider based in Bury Saint Edmunds, England. This IT support company focuses on delivering effective IT solutions, particularly in the areas of cyber security and proactive support. They primarily serve small and medium-sized enterprises (SMEs), charities, and professional services, helping these clients optimise their IT systems.

With a strong emphasis on reliability and security, this MSP provides clients with monthly IT service reports that highlight any issues and necessary actions. Their friendly and efficient service aims to enhance organisational efficiency and ensure that clients feel confident in the security of their data. Their solutions are designed to keep businesses running smoothly and securely.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Friendly, supportive team (4 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients frequently express satisfaction with the level of service provided by Cambridge Support. They appreciate the company's availability and responsiveness to IT issues, often noting how support is just a call away. The proactive approach to cyber security is a particularly valued aspect of their service.

Feedback highlights the company's commitment to effective communication and organised service delivery. Many clients report feeling well-informed through regular updates and appreciate the value offered by the range of professional IT services. Overall, the positive client experiences reflect the dedication of this managed IT services provider to meet their needs efficiently.

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Business Details

Address

St Andrews Castle, 33 St Andrew's Street S
Bury Saint Edmunds, England

Phone: +441284247500

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Map / Directions

Hours

Now Closed

Monday	07:00 AM - 07:00 PM
Tuesday	07:00 AM - 07:00 PM
Wednesday	07:00 AM - 07:00 PM
Thursday	Closed
Friday	07:00 AM - 07:00 PM
Saturday	Closed
Sunday	Closed