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Overview

itnetuk is a managed IT services provider based in Carnforth, England. This IT support company focuses on delivering reliable IT solutions tailored for small to medium-sized enterprises, charities, and professional services. They specialise in various services, including IT support, VoIP telephony, and security solutions.

This MSP prides itself on its thorough approach and commitment to customer service. By offering expert advice and practical solutions, they help clients maintain efficient operations and secure their IT environments. Their emphasis on clear communication and professional standards has led to strong relationships with their clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (4 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the personal touch and professionalism that itnetuk brings to their IT needs. Many have noted the thoroughness of the support provided, with team members going above and beyond to ensure issues are resolved quickly and effectively. The expertise in setting up security systems has also been highlighted as a valuable service.

The positive feedback consistently reflects satisfaction with the cost-effective solutions offered by this IT support company. Clients feel supported not only in IT management but also in other areas, such as printing and website management. The team's responsiveness and dedication have played a significant role in helping businesses grow and thrive.

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Business Details

Hours

Open now

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
Saturday09:00 AM - 12:30 PM
SundayClosed

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