Hero image Hero image

Overview

IT Eye Ltd is a managed IT services provider based in Chislehurst, England. This IT support company focuses on delivering reliable and efficient IT solutions to clients across various sectors, including small and medium-sized enterprises, charities, and professional services. They aim to make technology work seamlessly for their clients, helping to minimise disruption and enhance productivity.

This MSP offers a range of services, with IT support being a primary area of focus. They provide guidance and assistance in resolving technical issues, ensuring that clients can operate with confidence. With a commitment to professionalism and responsiveness, this managed IT services provider helps clients navigate the complexities of technology while adhering to UK GDPR and other security standards.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients have expressed strong approval of IT Eye Ltd, often highlighting the professionalism and respect shown by the team. Many appreciate the extra effort taken to resolve issues quickly and effectively, leading to positive recommendations to others. The company is noted for its ability to provide clear and helpful guidance, making the overall experience smooth and pleasant.

Support from this IT support company is frequently characterised as empathetic and reassuring. Clients have noted that when faced with stressful situations, the team at IT Eye goes above and beyond to ensure that concerns are addressed calmly. This has helped many to feel more confident in their use of technology and has led to improved operational efficiency.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Now Closed

Monday08:30 AM - 06:00 PM
Tuesday08:30 AM - 06:00 PM
Wednesday08:30 AM - 06:00 PM
Thursday08:30 AM - 06:00 PM
Friday08:30 AM - 06:00 PM
SaturdayClosed
SundayClosed

Need different expertise? Explore more providers with the skills you need.

Security, networking, cloud, backups—whatever your priorities, compare specialists near you.

Browse Providers by Service Category