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Overview

Glitch IT Limited is a managed IT services provider based in Christchurch, England. This IT support company focuses on delivering reliable IT infrastructure and support, primarily to small and medium-sized enterprises, charities, and professional services across the UK. They specialise in enhancing IT systems to ensure seamless operations for their clients.

This MSP offers a range of services including IT support, Office 365 management, SharePoint solutions, and technical support for local infrastructure. With a team renowned for their professionalism and technical expertise, they work to resolve issues efficiently and provide clear communication throughout the process. Their aim is to help businesses optimise their IT systems while maintaining high standards of service.

Glitch IT Limited is committed to following industry standards, ensuring security and reliability in IT management. They adhere to best practices and guidance in cybersecurity, reinforcing their promise of maintaining robust IT systems for their clients. This approach has led to strong partnerships with various businesses seeking dependable IT solutions.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 clients mention this)
  • Reliable uptime and ongoing support (3 clients mention this)
  • Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients appreciate Glitch IT for their responsive service and the clarity of communication provided throughout their engagements. Many feedback highlights the company's professionalism and dedication to resolving issues no matter how small. Clients feel confident knowing they can rely on their expertise for all IT needs.

This IT support company consistently demonstrates a calm and constructive approach to problem-solving, earning the trust of their clients. Users have noted that the team is highly organised and quick to address any technical queries or challenges. These qualities contribute to a positive experience when working with Glitch IT.

The feedback from various clients indicates a high level of satisfaction with the services offered by this MSP. Businesses often recommend Glitch IT to others based on their reliability and the quality of support provided. This endorsement reflects the strong relationships they build with clients, ensuring that IT systems are managed effectively.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Servers & Infrastructure

Business Details

Hours

Now Closed

Monday09:00 AM - 05:30 PM
Tuesday09:00 AM - 05:30 PM
Wednesday09:00 AM - 05:30 PM
Thursday09:00 AM - 05:30 PM
Friday09:00 AM - 05:30 PM
SaturdayClosed
SundayClosed

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