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Client First Solutions Ltd

Backup & Disaster Recovery IT Support & Help Desk Managed IT Services

Overview

Client First Solutions Ltd is a managed IT services provider based in Congleton, England. They focus on delivering reliable IT support tailored to the needs of small and medium-sized enterprises, charities, and educational institutions across the UK. Their services include a comprehensive service desk that ensures clients receive prompt and effective assistance with their IT issues.

This IT support company prioritises transparency, professionalism, and empathy in their interactions with clients. By understanding the unique challenges businesses face, this MSP offers customised solutions that enhance operational efficiency and improve processes. They are dedicated to maintaining high standards of security and compliance, aligning with regulations such as the UK GDPR and Cyber Essentials.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Friendly, supportive team (2 clients mention this)

What clients say about this company

Clients appreciate the honest and transparent approach of Client First Solutions Ltd. Many have noted their deep knowledge of IT and how they take the time to ensure services are competitive and effective. This professionalism has helped foster trust among their client base.

Furthermore, clients recognise the empathetic support provided by this IT support company. They often highlight how the team exceeds expectations to improve their business processes, resulting in measurable impacts on sales and productivity. Overall, feedback consistently underscores their commitment to client satisfaction and successful IT management.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday09:00 AM - 06:00 PM
Tuesday09:00 AM - 06:00 PM
Wednesday09:00 AM - 06:00 PM
Thursday09:00 AM - 06:00 PM
Friday09:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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