The Tech Division

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: Unit 8, Greenfield Farm Industrial Estate Congleton, England

Overview

The Tech Division is a managed IT services provider located in Congleton, England. This IT support company focuses on delivering reliable technology solutions tailored to the needs of small and medium-sized enterprises, charities, and educational organisations. They specialise in tech support, offering professional help with equipment upgrades and issue resolution.

This MSP strives to ensure that clients have a smooth experience, addressing any concerns with clarity and transparency. They prioritise security and provide guidance on maintaining safe IT practices. By fostering open communication, The Tech Division helps clients navigate technology challenges effectively.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (2 clients mention this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (6 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients often highlight the excellent service received from The Tech Division, noting their quick resolutions to tech problems. Many describe the team as friendly and supportive, appreciating the honest guidance they offer regarding service options and equipment management.

Feedback emphasises the value and efficiency of their services, especially for smaller businesses. Customers value the approachable nature of the staff, who take the time to explain complex issues in a way that is easy to understand, reinforcing trust and satisfaction in their IT support.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

See all IT guides →

Business Details

Address

Unit 8, Greenfield Farm Industrial Estate
Congleton, England

Phone: +441260714007

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	Closed
Friday	Closed
Saturday	Closed
Sunday	Closed