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Overview

Davis Ground IT Services is a managed IT services provider based in Coventry, England. They specialise in delivering reliable IT support for small and medium-sized enterprises, charities, and professional services throughout the UK. Their focus includes providing technical assistance, ensuring system security, and optimising IT infrastructure for clients.

This IT support company aims to enhance productivity and reduce downtime through effective communication and prompt service delivery. By aligning with established cybersecurity guidelines and regulations, this MSP prioritises the safety and privacy of its clients' data. Their empathetic approach fosters strong relationships, making them a trusted partner for ongoing IT needs.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Friendly, supportive team (1 client mentions this)

What clients say about this company

Clients often praise this IT support company for its dedicated and helpful staff. From first-line support to senior management, the team is recognised for their professionalism and willingness to assist, creating a positive experience for those seeking IT services.

Feedback highlights the technical expertise and friendly nature of the staff, which are essential qualities for effective IT support. Many clients appreciate the commitment of Davis Ground IT Services to understanding their unique needs and delivering solutions that best serve their operations.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about VoIP & Phone Systems

Business Details

Hours

Now Closed

Monday08:30 AM - 05:30 PM
Tuesday08:30 AM - 05:30 PM
Wednesday08:30 AM - 05:30 PM
Thursday08:30 AM - 05:30 PM
Friday08:30 AM - 05:30 PM
SaturdayClosed
SundayClosed

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