JBC IT Support

Cloud Services Cybersecurity Hardware & Device Support

Address: 23 Bayley Ln Coventry, England

Overview

JBC IT Support is a managed IT services provider based in Coventry, England. They focus on delivering dependable IT support tailored primarily for small and medium-sized enterprises, along with charities and professional services. This IT support company helps clients optimise their IT systems, ensuring operational efficiency and minimal downtime.

With a strong commitment to reliability and customer care, this MSP works closely with clients to understand their needs. Their team is known for its knowledge and expertise, providing timely solutions and fostering a supportive partnership. JBC IT Support also aligns its practices with UK regulations, offering a secure service that clients can trust.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 client mentions this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients of JBC IT Support often highlight the company's quick response times and their proactive approach to IT management. Many appreciate the attentive service and the friendly manner of the team, who are always ready to assist with any IT-related queries. This level of service fosters a strong sense of trust and satisfaction among customers.

Additionally, feedback consistently points to the reliability of JBC as a caring IT partner. Clients feel supported and valued, thanks to the team's dedication to resolving issues and optimising systems. The empathetic and knowledgeable nature of the staff is frequently mentioned, reflecting a commitment to ensuring clients' needs are met effectively.

Questions business owners often ask at this stage

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Business Details

Address

23 Bayley Ln
Coventry, England

Phone: +442476433402

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	09:00 AM - 05:00 PM
Friday	09:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed