Novo IT Limited

Backup & Disaster Recovery Cybersecurity Managed IT Services

Address: Unit 1 Baird Cl Crawley, England

Overview

Novo IT Limited is a managed IT services provider based in Crawley, England. This IT support company focuses on delivering reliable IT support and managed services to small and medium-sized enterprises (SMEs), as well as charities and professional services across the UK. They offer expertise in addressing common IT issues while ensuring that their clients can maintain smooth operations.

This MSP prioritises professionalism and efficiency, providing quick responses to client inquiries. With a strong emphasis on value, they help clients navigate their IT needs effectively, whether it involves troubleshooting technical problems or providing ongoing support. The company also offers language support, with team members able to communicate in Polish, ensuring clear communication with a broader range of clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (2 clients mention this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (5 clients mention this)

What clients say about this company

Clients frequently praise this managed IT services provider for their professionalism and responsiveness. Many have noted how quickly the team resolves IT issues, making them feel confident in their support. Customers appreciate the fair pricing and the quality of service they receive, often considering them an essential partner for their business needs.

Feedback highlights the reliability and efficiency of Novo IT Limited's services, with clients mentioning how they quickly address problems, such as connectivity issues. Overall, the positive sentiments express gratitude for a trustworthy IT support company that has significantly improved their operational experience.

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Business Details

Address

Unit 1 Baird Cl
Crawley, England

Phone: +441293664413

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	09:00 AM - 05:00 PM
Friday	09:00 AM - 03:00 PM
Saturday	11:00 AM - 03:00 PM
Sunday	Closed