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Overview

Pro-Networks is a managed IT services provider based in Deeside, England. This IT support company operates primarily in the UK and offers a range of services, focusing on IT support, system management, and network security. They typically serve small and medium-sized enterprises (SMEs), charities, and professional services, helping these organisations manage their technology needs efficiently.

This MSP is committed to supporting clients by delivering reliable and secure IT solutions tailored to their specific requirements. They ensure that businesses can operate smoothly with minimal disruptions, providing assistance and guidance during UK business hours. Pro-Networks aligns its services with recognised UK standards for data protection and cybersecurity, ensuring compliance with regulations like the UK GDPR.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (10 clients mention this)

What clients say about this company

Clients consistently appreciate the reliable and professional service provided by this managed IT services provider. Many have highlighted the quick response times and the dedicated approach of the team, who make addressing any IT challenges a priority. This emphasis on empathy and understanding fosters strong relationships with clients.

Feedback from users showcases a high level of satisfaction with the support offered by Pro-Networks. Clients express gratitude for the commitment to meeting their needs and the proactive assistance they receive. The positive experiences shared indicate that this IT support company is trusted by those who rely on their services day to day.

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Business Details

Hours

Now Closed

Monday08:00 AM - 06:00 PM
Tuesday08:00 AM - 06:00 PM
Wednesday08:00 AM - 06:00 PM
ThursdayClosed
Friday08:00 AM - 05:30 PM
SaturdayClosed
SundayClosed

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