Optimising IT

Cloud Services Cybersecurity IT Support & Help Desk

Address: Twigworth Business Centre, Tewkesbury Rd Gloucester, England

Overview

Optimising IT is a managed IT services provider based in Gloucester, England. This IT support company focuses on delivering reliable technology solutions to small and medium-sized enterprises, charities, and professional services throughout the UK. Their services include cybersecurity, project delivery, and ongoing IT support tailored to meet the specific needs of their clients.

This MSP prioritises responsive communication and effective problem-solving. Clients can expect quick responses and clear interactions, which help in swiftly addressing any issues that arise. By prioritising security and transparency, they aim to build trust and long-lasting relationships with their clients.

With a strong commitment to cybersecurity, Optimising IT offers valuable insights and strategies to protect client information. They align their practices with standards like UK GDPR and Cyber Essentials to ensure the security and compliance of their services. This focus on safety and professionalism makes them a preferred choice for organisations looking to enhance their IT capabilities.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Strong technical expertise (3 clients mention this)
Responsive to tickets and requests (1 client mentions this)
Friendly, supportive team (3 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the responsiveness of this managed IT services provider, often noting improved communication compared to previous providers. Many have highlighted the quick response times and supportive attitude of the team during projects. Feedback indicates that the staff are approachable and dedicated to delivering a positive client experience.

Honesty and transparency are also significant aspects of this IT support company, with clients expressing trust in their dealings. They consistently receive feedback that highlights clear communication and integrity in their work. This commitment to ethical practices further solidifies their reputation as a dependable partner in managed IT services.

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Business Details

Address

Twigworth Business Centre, Tewkesbury Rd
Gloucester, England

Phone: +441242505470

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Map / Directions

Hours

Now Closed

Monday	08:30 AM - 05:30 PM
Tuesday	08:30 AM - 05:30 PM
Wednesday	08:30 AM - 05:30 PM
Thursday	Closed
Friday	08:30 AM - 05:30 PM
Saturday	Closed
Sunday	Closed