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IT Techno-Phobes Limited

IT Support & Help Desk Managed IT Services Microsoft 365 & Email

Overview

IT Techno-Phobes Limited is a managed IT services provider based in Halesowen, England. This company focuses on delivering reliable IT support solutions tailored for small and medium-sized enterprises, charities, and professionals. Their range of services includes on-site support, remote assistance, and software setup, helping clients navigate their technology needs effectively.

This IT support company stands out for its commitment to professionalism and expertise in the field. Clients appreciate the responsive service and the ability to troubleshoot problems quickly, whether in person or remotely. By offering a calm and organised approach to IT challenges, this MSP significantly reduces stress for businesses relying heavily on technology.

In addition to basic IT support, IT Techno-Phobes Limited also assists with Office 365 setup and updates, as well as Wi-Fi optimisations. They ensure that all critical systems are functioning smoothly, which is vital for clients' day-to-day operations. This focus on security and seamless communication aligns well with UK GDPR requirements and reflects their dedication to providing dependable services.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (7 clients mention this)
  • Reliable uptime and ongoing support (4 clients mention this)
  • Friendly, supportive team (10 clients mention this)

What clients say about this company

Clients often highlight the professionalism and respect they receive from IT Techno-Phobes Limited. Many appreciate that Lee takes the time to explain technical matters in simple terms, making the IT process less daunting. The quick diagnosis and resolution of issues have built a strong sense of trust among their clients.

This IT support company is frequently commended for its deep knowledge and skill in handling a variety of IT tasks. Clients report that Lee can tackle any computer issue with efficiency and professionalism, contributing to their overall satisfaction. The balanced cost of services coupled with the quality offered makes clients feel valued.

Overall, IT Techno-Phobes Limited's ability to deliver cost-effective solutions while maintaining high standards of service has led to positive feedback. Clients express confidence in the ongoing support they receive, which helps them focus on their core business activities. The consistent praise for Lee's dedication further reinforces this MSP's reputation in the industry.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Network Management

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 12:00 PM
SaturdayClosed
SundayClosed

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