Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Rated 4.80 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (5 clients mention this)
• ✓ Reliable uptime and ongoing support (4 clients mention this)
• ✓ Friendly, supportive team (6 clients mention this)

What clients say about this company

Feedback from clients highlights the exceptional support they receive from Harpenden Computer Services Ltd. Many praise the team's knowledge and efficiency, noting how quickly issues are diagnosed and resolved. Clients feel confident in the advice given, appreciating the honest and straightforward guidance provided.

Loyal customers often mention their satisfaction with project delivery. The team is described as professional and reliable, completing tasks in a timely manner. Overall, this IT support company has fostered a reputation for excellent service and dependability among its clientele.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

• Q How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
• Q How do we log backup activity to satisfy ICO requirements? Keeping detailed logs of your backup activity is essential for UK businesses to manage data risks and meet ICO expectations under UK GDPR. Learn practical steps to ensure your backups are properly re… Backup Backup & Disaster Recovery
• Q How can remote support help fix backup failures quickly? Remote support lets your IT provider quickly identify and fix backup failures, reducing downtime and protecting your business data from loss or compliance issues. Backup Backup & Disaster Recovery
• Q Do cloud suppliers usually provide evidence for ISO 27001 compliance? Cloud suppliers often provide ISO 27001 certificates to show they manage information security risks, helping UK SMEs reduce cyber risk and support compliance. Here's how to verify and use this eviden… Cloud Cloud Services
• Q What backup info do customers expect for Cyber Essentials certification? For Cyber Essentials certification, UK SMEs must clearly document their backup processes, showing regular, secure backups and tested restoration to minimise downtime and data loss risks. Backup Backup & Disaster Recovery
• Q What's the best way to keep email secure from phishing attacks? Phishing emails pose a serious threat to UK SMEs by risking data loss, downtime, and compliance issues. Practical steps like multi-factor authentication, staff training, and robust email filtering ca… IT Support & Help Desk SME

Business Details