Flood IT Support Ltd

Backup & Disaster Recovery Cloud Services Cybersecurity

Address: 2 Marlborough St Heywood, England

Overview

Flood IT Support Ltd is a managed IT services provider located in Heywood, England. This IT support company focuses on delivering reliable IT support and cybersecurity solutions to a variety of clients, including small to medium-sized enterprises, educational institutions, and charities. With a strong emphasis on communication and understanding client needs, they offer services that enhance operational efficiency and protect vital data.

This MSP specialises in a range of services such as IT support, cybersecurity, and data recovery. Their team is dedicated to resolving issues promptly, ensuring businesses can operate without unnecessary interruptions. By adhering to UK regulations like the UK GDPR and Cyber Essentials, they ensure that client systems remain secure and compliant.

Flood IT Support Ltd prides itself on its transparent communication and professional approach. Clients appreciate the team's ability to explain technical issues in plain language, which makes it easier for non-technical staff to understand. This approach fosters trust and long-term relationships with clients, setting them apart in the IT support landscape.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (4 clients mention this)
Reliable uptime and ongoing support (5 clients mention this)
Responsive to tickets and requests (2 clients mention this)
Friendly, supportive team (18 clients mention this)
Emphasis on security and data protection (3 clients mention this)

What clients say about this company

Many clients express their satisfaction with the services provided by this managed IT services provider. They often highlight the clarity and responsiveness of the team's communication, noting how their straightforward approach helps businesses understand technical challenges. This commitment to effective communication has proven essential for maintaining strong client relationships.

The team at Flood IT Support Ltd is frequently praised for their efficiency in resolving IT issues. Clients feel reassured knowing that they can rely on prompt support, whether dealing with everyday IT concerns or more demanding challenges such as data recovery or cybersecurity threats. Their reputation for problem-solving builds confidence among clients.

Clients also appreciate the transparency and honesty that Flood IT Support Ltd demonstrates in their services. Feedback reveals that clients value upfront guidance and the team's willingness to provide reliable advice without pressure. This reputation for integrity helps foster a dependable partnership between the IT support company and its clients.

Questions business owners often ask at this stage

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Business Details

Address

2 Marlborough St
Heywood, England

Phone: +441706489075

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:30 PM
Tuesday	08:00 AM - 05:30 PM
Wednesday	08:00 AM - 05:30 PM
Thursday	Closed
Friday	08:00 AM - 05:30 PM
Saturday	10:00 AM - 04:00 PM
Sunday	Closed