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Overview

Think Cloud is a managed IT services provider located in Hull, England. This IT support company focuses on delivering reliable and efficient IT solutions primarily to small and medium-sized enterprises (SMEs), charities, and educational institutions throughout the UK. They aim to simplify technology management for their clients while ensuring security and compliance with regulations such as the UK GDPR.

This MSP offers a range of services including IT support and cyber security, providing proactive assistance and emergency support to ensure clients' operations run smoothly. They are recognised for their quick response times and commitment to customer satisfaction, which helps build lasting partnerships based on trust and effective communication.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Responsive to tickets and requests (2 clients mention this)
  • Friendly, supportive team (10 clients mention this)
  • Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients consistently praise this IT support company for its friendly and professional team, highlighting the responsiveness and care shown towards customer needs. Many appreciate how the staff at Think Cloud are always willing to lend a hand and resolve any issues that arise, regardless of the complexity.

The emphasis on proactive support has also garnered positive feedback, with clients noting the promptness and efficiency in addressing concerns. Customers feel reassured knowing that Think Cloud is always available, creating a reliable partnership that enhances their IT experience.

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Business Details

Hours

Now Closed

Monday08:30 AM - 05:30 PM
Tuesday08:30 AM - 05:30 PM
Wednesday08:30 AM - 05:30 PM
ThursdayClosed
Friday08:30 AM - 05:30 PM
SaturdayClosed
SundayClosed

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