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Overview

OX IT Solutions Ltd is a managed IT services provider based in Kidlington, England. They focus on delivering reliable IT support and infrastructure services to a diverse range of clients, including small and medium-sized enterprises, charities, and professional services. This IT support company is dedicated to understanding the unique needs of each business and providing tailored solutions.

This MSP excels in various areas such as IT infrastructure, technical support, and procurement. They offer comprehensive services designed to enhance operational efficiency and security for their clients. By prioritizing reliable communication and timely delivery, they ensure that businesses can count on their expertise.

With a strong commitment to maintaining high standards, OX IT Solutions aligns their practices with important frameworks like UK GDPR and Cyber Essentials. Their goal is to provide a trustworthy IT environment that supports growth and resilience while meeting the demands of the organisations they serve.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Reliable uptime and ongoing support (4 clients mention this)
  • Friendly, supportive team (6 clients mention this)

What clients say about this company

Clients often highlight the thoroughness and dependability of OX IT Solutions. Many have expressed satisfaction after switching from previous providers, appreciating the transparent and proactive support they received. The team's ability to make everything run smoothly has been a common theme in client feedback.

The communication and understanding of specific needs have been repeatedly praised. Businesses have noted that OX IT Solutions consistently meet deadlines and deliver quality products. This reliability fosters a strong partnership that clients value greatly.

Many clients also mention the cost-effectiveness of the services provided. For small to medium-sized companies, OX IT Solutions is often seen as a perfect fit, offering competitive pricing along with exceptional service quality. Their proactive approach ensures that organisations receive outstanding value for their investment.

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Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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