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Overview

Oxford IT Solutions is a managed IT services provider located in Kidlington, England. They focus on delivering reliable IT support to a variety of clients, including small to medium enterprises, charities, and educational institutions. By offering tailored solutions, this IT support company helps clients manage their technology needs effectively.

This MSP provides a range of services, including computer setup, troubleshooting, and WiFi installation. They adhere to UK standards for data protection and security, such as UK GDPR and Cyber Essentials, ensuring that their clients can trust them with sensitive information. Their team is known for their professionalism and ability to communicate clearly, making IT support less daunting for everyone involved.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Reliable uptime and ongoing support (3 clients mention this)
  • Responsive to tickets and requests (2 clients mention this)
  • Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients frequently express satisfaction with the service provided by Oxford IT Solutions. Many appreciate the prompt responses and the calming presence of staff during stressful situations, such as technical failures. This IT support company is often praised for their professionalism and the efficiency of their solutions.

Feedback highlights the friendly approach of their team, who take the time to ensure that clients understand the services being delivered. Many clients report that their issues have been resolved quickly, often noting that their devices function as good as new after receiving support. Overall, the commitment to excellent service is a key theme in the feedback received.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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