Better-IT Limited

Cloud Services Cybersecurity IT Support & Help Desk

Address: Better-IT Limited, Workspace 204, Exploration Dr Leicester, England

Overview

Better-IT Limited is a managed IT services provider based in Leicester, England. This IT support company operates across the UK, focusing on small and medium-sized enterprises, charities, and professional services. They specialise in providing dependable IT support, cloud services, cybersecurity, and infrastructure management.

This MSP helps clients navigate various IT challenges, ensuring their systems are secure and operational. They understand the importance of reliable technology in today's environment and work closely with organisations to tailor solutions that meet specific needs. With a strong focus on communication and support, Better-IT Limited aims to simplify technology for its clients.

The firm adheres to relevant UK standards and regulations, such as the UK GDPR and Cyber Essentials, reinforcing their commitment to data protection and security. By aligning their practices with industry guidelines, they provide peace of mind to clients about the safety of their information. Better-IT Limited is dedicated to building long-lasting partnerships and delivering consistent, effective service.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (5 clients mention this)
Friendly, supportive team (9 clients mention this)
Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients often highlight the thoroughness and attention to detail provided by this IT support company. Feedback reflects appreciation for the team's proactive approach, such as making site visits to address specific issues. Customers feel that this hands-on support significantly enhances their experience and confidence in the company's abilities.

Empathy and strong communication are frequently mentioned by clients. Those who have transitioned to Better-IT Limited commend the team for their dedication to ensuring all devices are secure and functioning well. The support offered during these critical changes has helped clients feel reassured throughout the process.

The transition to Better-IT Limited has notably reduced stress for many clients. They describe the team as responsive, friendly, and constantly willing to assist with various IT needs. Overall, the positive feedback reflects a commitment to service that leaves clients feeling valued and supported in their IT operations.

Questions business owners often ask at this stage

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Business Details

Address

Better-IT Limited, Workspace 204, Exploration Dr
Leicester, England

Phone: +443332026365

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 06:00 PM
Tuesday	08:00 AM - 06:00 PM
Wednesday	08:00 AM - 06:00 PM
Thursday	08:00 AM - 06:00 PM
Friday	08:00 AM - 06:00 PM
Saturday	Closed
Sunday	Closed