Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Rated 4.90 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (5 clients mention this)
• ✓ Friendly, supportive team (9 clients mention this)
• ✓ Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients often highlight the thoroughness and attention to detail provided by this IT support company. Feedback reflects appreciation for the team's proactive approach, such as making site visits to address specific issues. Customers feel that this hands-on support significantly enhances their experience and confidence in the company's abilities.

Empathy and strong communication are frequently mentioned by clients. Those who have transitioned to Better-IT Limited commend the team for their dedication to ensuring all devices are secure and functioning well. The support offered during these critical changes has helped clients feel reassured throughout the process.

The transition to Better-IT Limited has notably reduced stress for many clients. They describe the team as responsive, friendly, and constantly willing to assist with various IT needs. Overall, the positive feedback reflects a commitment to service that leaves clients feeling valued and supported in their IT operations.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cybersecurity

• Q When tendering, how do we prove our hardware meets Cyber Essentials? To prove your hardware meets Cyber Essentials during tendering, you must show that all devices are securely configured, patched, and managed to reduce cyber risks—something a good IT partner can help… Cyber Essentials Cybersecurity
• Q Do we need proof of Cyber Essentials when bidding for public sector work? Many UK public sector contracts require Cyber Essentials certification to demonstrate basic cybersecurity standards. Preparing for this involves practical IT security checks and working with an exper… Cyber Essentials Cybersecurity
• Q Should we use multi-factor authentication for all staff logins? Multi-factor authentication adds an essential security layer beyond passwords, helping UK SMEs reduce cyber risk, protect data, and meet compliance expectations. Here's why it matters and how to impl… Cybersecurity SME
• Q What backup info do customers expect for Cyber Essentials certification? For Cyber Essentials certification, UK SMEs must clearly document their backup processes, showing regular, secure backups and tested restoration to minimise downtime and data loss risks. Backup Backup & Disaster Recovery
• Q Do we need to log all user activity to comply with NCSC good practices? User activity logging is a vital part of UK cybersecurity best practice, helping SMEs detect threats, meet compliance, and protect data without logging everything indiscriminately. Cybersecurity NCSC
• Q What common cybersecurity mistakes do UK SMEs make when hiring IT help? Many UK SMEs make avoidable cybersecurity mistakes when hiring IT support, risking data loss, downtime, and compliance issues. Learn practical steps to choose a secure and reliable IT partner. Cybersecurity SME

Business Details