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Overview

Somerbys IT is a managed IT services provider based in Leicester, England. They specialise in offering reliable IT support to various clients, particularly small to medium-sized enterprises (SMEs), charities, and professional services. Their focus is on understanding client needs and delivering practical solutions that enhance productivity and operational efficiency.

This IT support company prides itself on its empathetic approach to client relationships and its commitment to proactive service. By keeping up with the latest security standards, such as UK GDPR and Cyber Essentials, they ensure that clients feel secure in their technology management. The team at Somerbys IT is known for its friendly service and clear communication, helping businesses navigate their IT needs with confidence.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Friendly, supportive team (2 clients mention this)

What clients say about this company

Clients often appreciate the supportive atmosphere that Somerbys IT creates. Many have pointed out that even after selling their businesses, they continue to rely on Somerbys IT for ongoing support, highlighting the strong bonds formed during their service. The approachable nature of the team is frequently mentioned as a key aspect of their positive experience.

Furthermore, clients commend the efficiency and organisation of the services provided. They have reported smooth experiences when upgrading equipment, tailored to their specific needs. This managed IT services provider consistently demonstrates a commitment to both quality service and cost-effectiveness, earning the trust of those they serve.

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Business Details

Hours

Now Closed

Monday08:00 AM - 06:00 PM
Tuesday08:00 AM - 06:00 PM
Wednesday08:00 AM - 06:00 PM
ThursdayClosed
Friday08:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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