Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Rated 4.90 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (3 clients mention this)
• ✓ Reliable uptime and ongoing support (3 clients mention this)
• ✓ Friendly, supportive team (5 clients mention this)
• ✓ Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the proactive support provided by The PC Support Group, noting how it has transformed their IT experiences. They highlight the company's technical expertise and genuine commitment to understanding their specific business needs. This dedicated approach helps in addressing concerns promptly and efficiently.

Customers often commend the honesty and transparency exhibited by this IT support company. Many express confidence in knowing they can rely on the team for all their IT requirements, from setups to security. This reassurance plays a crucial role in reducing stress for business owners concerned about technology.

The feedback received reflects high levels of satisfaction with the services provided, particularly the fast response times and friendly service. Clients feel assured that their IT systems are in safe hands and that they can count on The PC Support Group's guidance without incurring excessive costs. The overall sentiment is one of peace of mind and trust in their IT partner.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

• Q Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
• Q Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
• Q What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
• Q How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
• Q How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
• Q How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management

Business Details