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Overview

Cardonet is a managed IT services provider based in London, England. This company focuses on delivering reliable IT support to various clients, including small and medium-sized enterprises (SMEs), charities, and professional services. Their goal is to help customers enhance their operational efficiency through dependable technology solutions.

With a strong emphasis on security and compliance, this IT support company aligns with UK standards such as the UK GDPR and Cyber Essentials. Their knowledgeable team works diligently to provide tailored IT support, ensuring clients can rely on them for effective problem-solving and ongoing assistance in today's technology-driven environment.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.7 Google Rated 4.70 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients frequently praise Cardonet for their honesty and professionalism. Many have highlighted the company's consistent ability to deliver effective IT solutions while maintaining a friendly and approachable manner. Their commitment to transparency builds trust and fosters strong client relationships.

This managed IT services provider is also recognised for their technical expertise and responsiveness. Feedback indicates that clients value their empathetic support and the company's willingness to go the extra mile to resolve issues promptly and efficiently. Overall, Cardonet is seen as a reliable partner in navigating the complexities of IT management.

Questions business owners often ask at this stage

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Questions about Managed IT Services

Business Details

Hours

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MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

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