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KM IT Solutions

IT Support & Help Desk Managed IT Services Servers & Infrastructure

Overview

KM IT Solutions is a managed IT services provider based in London, England. This IT support company focuses on delivering reliable and comprehensive IT services to small and medium-sized enterprises, charities, and professional services. With a strong commitment to security and communication, they help organisations manage their IT infrastructure efficiently.

This MSP offers a variety of services, including IT support, managed IT solutions, and remote support. Their approach combines thoroughness and professionalism, ensuring that clients receive the attention and expertise they need. Over the years, they have built a reputation for providing dependable IT solutions that support business operations.

KM IT Solutions adheres to industry standards such as UK GDPR and Cyber Essentials, reflecting their dedication to maintaining data security and compliance. By investing in their relationships with clients, this managed IT services provider enhances productivity through tailored IT support that meets specific business needs.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Reliable uptime and ongoing support (4 clients mention this)
  • Friendly, supportive team (11 clients mention this)

What clients say about this company

Feedback from clients highlights the professionalism and responsiveness of KM IT Solutions. Many appreciate their thorough understanding of IT requirements and the personal touch they bring to their services. Clients often mention the company's ability to deliver support with high standards consistently.

Reliability is a key theme among client reviews, with users noting the swift processes and dependable service provided by KM IT. Clients have expressed satisfaction with the company's ability to manage various IT scenarios, from routine support to handling complex challenges like system upgrades and cyber threats.

The value for money offered by this IT support company has also been positively recognised. Clients have remarked on the quality of service they receive while navigating changes in their business environments, making KM IT Solutions a trusted partner for ongoing IT management and support.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday09:00 AM - 06:00 PM
Tuesday09:00 AM - 06:00 PM
Wednesday09:00 AM - 06:00 PM
ThursdayClosed
Friday09:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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