Lucidica IT

Backup & Disaster Recovery Cloud Services Cybersecurity

Address: Unit 219, Brickfields, 37 Cremer St London, England

Overview

Lucidica IT is a managed IT services provider based in London, England. This IT support company focuses on delivering reliable IT solutions primarily for small to medium-sized enterprises, professional services, and charities. They offer a range of services including IT support, SharePoint development, and project management, ensuring that their clients receive tailored assistance to meet their specific needs.

This MSP prides itself on its responsiveness and attention to detail, making it a trusted partner for clients in various sectors. They aim to help organisations optimise their IT infrastructure, enhance security, and improve operational efficiency. Lucidica IT is committed to following best practices and aligns with UK standards such as Cyber Essentials and ISO 27001 to ensure reliable and secure service delivery.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Strong technical expertise (6 clients mention this)
Reliable uptime and ongoing support (4 clients mention this)
Friendly, supportive team (14 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the consistent support and communication provided by Lucidica IT. Reviews highlight the company's meticulous approach to resolving technical issues and their willingness to engage with clients fully. This emphasis on relationship-building has led to long-lasting partnerships with numerous businesses.

Feedback often mentions the friendly and knowledgeable staff who go above and beyond to meet client expectations. Many clients have had positive experiences with project delivery, noting the professionalism and efficiency of the team at Lucidica IT. Their empathetic approach and tailored solutions make them a preferred choice for organisations seeking dependable IT support.

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Business Details

Address

Unit 219, Brickfields, 37 Cremer St
London, England

Phone: +442070426310

View Website

Map / Directions

Hours

Now Closed

Monday	08:30 AM - 06:00 PM
Tuesday	08:30 AM - 06:00 PM
Wednesday	08:30 AM - 06:00 PM
Thursday	08:30 AM - 06:00 PM
Friday	08:30 AM - 06:00 PM
Saturday	Closed
Sunday	Closed