PCW Solutions

Cloud Services Cybersecurity IT Support & Help Desk

Address: 6th Floor, International House, 223 Regent St. London, England

Overview

PCW Solutions is a managed IT services provider located in London, England. This IT support company focuses on delivering a range of IT solutions designed to meet the needs of small and medium-sized enterprises (SMEs), charities, and professional services. They help their clients by ensuring that their IT systems are reliable, secure, and efficient.

This MSP assists clients in managing their IT environments by resolving technical issues swiftly and providing ongoing support. They emphasise a practical approach to IT, minimising disruptions and enhancing user confidence. Their commitment to communication and quality contributes to strong client relationships, fostering a sense of reliability and reassurance.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (1 client mentions this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients often highlight the professionalism and knowledge of the staff at PCW Solutions. For instance, individuals have noted the helpfulness and patience of team members when resolving technical problems, reinforcing a positive image of the company within the community.

Feedback consistently reflects satisfaction with the company's response times and the effectiveness of their solutions. Many clients feel a significant reduction in stress knowing they can rely on PCW Solutions to resolve IT issues promptly and competently.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

See all guides about Managed IT Services

Business Details

Address

6th Floor, International House, 223 Regent St.
London, England

Phone: +442070525011

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:30 PM
Tuesday	09:00 AM - 05:30 PM
Wednesday	09:00 AM - 05:30 PM
Thursday	09:00 AM - 05:30 PM
Friday	09:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed