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Penntech IT Solutions & Consultants

Cybersecurity IT Support & Help Desk Managed IT Services

Overview

Penntech IT Solutions & Consultants is a managed IT services provider based in London, England. They focus on delivering reliable IT support and solutions to small and medium-sized enterprises, charities, and educational institutions in the UK. Their goal is to help clients operate smoothly by addressing their IT needs effectively.

This IT support company offers a range of services including hardware support, network setup, and ongoing technical assistance. Penntech prioritises proactive communication and efficient problem-solving, ensuring that clients receive timely and effective support. They adhere to UK standards for data protection and cybersecurity, aiming to keep client information secure and compliant.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (9 clients mention this)

What clients say about this company

Feedback from clients consistently highlights the proactive attitude and extensive knowledge of Penntech IT Solutions. Customers appreciate their quick responses and flexibility, which make working with them a positive experience. They are known for being patient and going the extra mile to assist with various IT challenges.

Many clients have reported significant improvements in their IT operations since partnering with this MSP. They often express relief at finding a reliable service provider after previous frustrations with other companies, underscoring the value and dependable support that Penntech delivers.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday08:30 AM - 06:00 PM
Tuesday08:30 AM - 06:00 PM
Wednesday08:30 AM - 06:00 PM
Thursday08:30 AM - 06:00 PM
Friday08:30 AM - 06:00 PM
SaturdayClosed
SundayClosed

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