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Plan IT Support

Backup & Disaster Recovery Cloud Services IT Support & Help Desk

Overview

Plan IT Support is a managed IT services provider based in London, England. This IT support company focuses on offering comprehensive IT management to small and medium-sized enterprises (SMEs) across various sectors. Their main areas of expertise include providing reliable IT support, ensuring operational efficiency, and delivering tailored solutions to fit their clients' specific needs.

This MSP helps clients by managing their IT infrastructure, which allows businesses to focus on their core activities. They aim to enhance reliability and security while improving communication through efficient IT practices. Plan IT Support is committed to helping businesses thrive by ensuring that their technology works seamlessly.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Reliable uptime and ongoing support (3 clients mention this)
  • Friendly, supportive team (6 clients mention this)

What clients say about this company

Clients appreciate the professionalism and responsiveness of Plan IT Support. Many have noted the speed with which their issues are resolved, often feeling like they have become part of their team. Feedback highlights the company's reliability, particularly in maintaining uptime and ensuring that systems operate smoothly.

The friendly and knowledgeable staff have garnered praise for their ability to assist with various IT needs, especially during challenging times like the recent lockdowns. Clients often recommend this MSP for its excellent support tailored to small businesses, further solidifying its reputation as a trusted IT partner.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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