Reflective IT Solutions

Backup & Disaster Recovery Cybersecurity Managed IT Services

Address: Audley House, 12-12a Margaret St London, England

Overview

Reflective IT Solutions is a managed IT services provider based in London, England. They focus on delivering reliable IT support services tailored to the needs of small and medium-sized enterprises, charities, and educational institutions. This MSP is dedicated to helping clients enhance their IT infrastructure and improve operational efficiency.

This IT support company offers a range of services, including proactive maintenance and immediate technical assistance. They ensure that clients receive timely support and advice, prioritising communication and reliability. The team at Reflective IT Solutions is committed to upholding standards such as UK GDPR and Cyber Essentials, ensuring their practices align with the latest security and compliance requirements.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients of this managed IT services provider frequently commend their proactive approach and prompt assistance. Many appreciate the quick resolution of issues, reporting satisfaction with both the speed and effectiveness of the support they receive. This has led to long-term relationships with various businesses.

Feedback highlights the professionalism and empathy of the Reflective IT Solutions team. Customers have mentioned the team's responsiveness and willingness to help, reinforcing their reputation for being reliable and friendly. Overall, clients feel well-supported and valued, making this MSP a trusted partner in their IT needs.

Questions business owners often ask at this stage

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Business Details

Address

Audley House, 12-12a Margaret St
London, England

Phone: +442073174535

View Website

Map / Directions

Hours

Now Closed

Monday	08:00 AM - 06:00 PM
Tuesday	08:00 AM - 06:00 PM
Wednesday	08:00 AM - 06:00 PM
Thursday	08:00 AM - 06:00 PM
Friday	08:00 AM - 06:00 PM
Saturday	Closed
Sunday	Closed