Silver Cloud Technologies

IT Support & Help Desk Managed IT Services Microsoft 365 & Email

Address: 54 Poland St London, England

Overview

Silver Cloud Technologies is a managed IT services provider based in London, England. This IT support company focuses on delivering reliable and secure IT solutions to a diverse range of clients, including small and medium enterprises, charities, and educational institutions. They aim to enhance productivity and streamline operations through various services.

With a strong emphasis on support and communication, this MSP helps clients navigate challenges such as email migrations and remote access needs. They maintain high standards of service reliability and security, often ensuring compliance with UK regulations and best practices in information management.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (6 clients mention this)
Friendly, supportive team (6 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients frequently express satisfaction with Silver Cloud Technologies, highlighting their friendly and responsive approach to IT support. Many appreciate the team's willingness to listen and provide clear explanations without long wait times for assistance. Such feedback demonstrates the company's commitment to excellent service.

The professionalism of this IT support company helps build confidence in their services. Clients report feeling reassured by the expertise available, whether it's for immediate issues or more complex projects. The consistent delivery of quality support over the years has established strong client trust.

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Business Details

Address

54 Poland St
London, England

Phone: +442035976100

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 06:00 PM
Tuesday	09:00 AM - 06:00 PM
Wednesday	09:00 AM - 06:00 PM
Thursday	09:00 AM - 06:00 PM
Friday	09:00 AM - 06:00 PM
Saturday	Closed
Sunday	Closed