SupportPlan

Cloud Services Cybersecurity IT Support & Help Desk

Address: 17, 83 Crampton St London, England

Overview

SupportPlan is a managed IT services provider based in London, England. This company specialises in delivering reliable IT support tailored to the unique needs of its clients. Typically, their clients include small and medium-sized enterprises (SMEs), charities, and educational institutions.

This MSP focuses on several core areas, including IT support for both Mac and PC systems, as well as email migration services. They aim to help organisations manage their IT infrastructure effectively, ensuring smooth operations and minimal downtime. Their experienced team provides proactive support and engages closely with clients to address their specific requirements.

SupportPlan prioritises security and compliance, aligning its services with UK GDPR and other relevant regulations. This approach not only safeguards client data but also fosters trust and reliability in their IT solutions. By consistently delivering high-quality support, this IT support company has built a strong reputation in the market.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Strong technical expertise (3 clients mention this)
Reliable uptime and ongoing support (1 client mentions this)
Responsive to tickets and requests (1 client mentions this)
Friendly, supportive team (23 clients mention this)

What clients say about this company

Clients appreciate the responsive and attentive nature of SupportPlan's service. Many have noted the company's proactive approach and its ability to solve existing IT issues quickly. They find that the team is knowledgeable and capable of addressing both straightforward queries and complex IT challenges.

Feedback highlights the personalised service that this managed IT services provider offers. Clients report feeling well-supported with regular follow-ups and onsite visits from dedicated staff. This attention to detail fosters a cooperative atmosphere, enabling organisations to effectively meet their IT needs.

Overall, clients express confidence in SupportPlan's ability to manage their IT systems efficiently. The combination of comprehensive support and reliable technical expertise has resulted in long-standing partnerships. Many organisations regard the MSP as an integral part of their operational success.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cloud Services

See all guides about Cloud Services

Business Details

Address

17, 83 Crampton St
London, England

Phone: +442075827000

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:30 PM
Tuesday	09:00 AM - 05:30 PM
Wednesday	09:00 AM - 05:30 PM
Thursday	09:00 AM - 05:30 PM
Friday	09:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed