Tech Support Group

Cloud Services IT Support & Help Desk Managed IT Services

Address: 59 Loampit Vale London, England

Overview

Tech Support Group is a managed IT services provider based in London, England. This IT support company focuses on delivering reliable technology solutions to a range of clients, including small and medium-sized enterprises and charities. With a commitment to reliability and security, they cater to the needs of organisations looking to improve their IT capabilities.

Operating primarily in the UK, this MSP helps clients manage their technology infrastructure effectively. By providing essential tech support, they aim to enhance communication and productivity within organisations. Clients can benefit from their expertise and guidance in navigating the complexities of modern IT systems.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.0

Review Highlights

Friendly, supportive team (1 client mentions this)

What clients say about this company

Feedback about this IT support company varies, with some clients expressing initial confidence in their services. For example, one potential client noted a positive impression during preliminary discussions, finding the staff to be eager to assist with tech support needs.

However, there have been concerns raised regarding communication and follow-up. Some clients reported challenges in reaching out to the company after initial contact, leading to uncertainty about the reliability of their services.

Questions business owners often ask at this stage

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Questions about Cloud Services

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Business Details

Address

59 Loampit Vale
London, England

Phone: +442033272090

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Map / Directions

Hours

Now Closed

Monday	08:30 AM - 10:30 PM
Tuesday	08:30 AM - 10:30 PM
Wednesday	08:30 AM - 10:30 PM
Thursday	08:30 AM - 10:30 PM
Friday	08:30 AM - 10:30 PM
Saturday	09:00 AM - 10:00 PM
Sunday	09:00 AM - 10:00 PM