Spicy Support
Overview
Spicy Support is a managed IT services provider based in Manchester, England. They focus on delivering reliable and secure IT support primarily to small and medium enterprises (SMEs), charities, and educational institutions. This MSP aims to enhance their clients' operational efficiency by offering tailored IT solutions and responsive customer service.
This IT support company helps clients manage their technology needs effectively. They ensure smooth onboarding and training for new systems, while also providing ongoing assistance and issue resolution. Clients appreciate their commitment to transparency and the clear communication they maintain throughout the service process.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Rated 4.80 out of 5 on Google
Review Highlights
- Strong technical expertise (2 clients mention this)
- Reliable uptime and ongoing support (2 clients mention this)
- Responsive to tickets and requests (1 client mentions this)
- Friendly, supportive team (17 clients mention this)
- Emphasis on security and data protection (2 clients mention this)
What clients say about this company
Clients have highlighted the exceptional responsiveness and professionalism of Spicy Support. Many have expressed satisfaction with the clear explanations and support they receive, noting the team's dedication to help even outside of normal hours.
Feedback indicates that the onboarding process is smooth and informative, making transitions easier for businesses. Customers also value the honest advice provided, which helps them make informed decisions about their IT requirements.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
- Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
Business Details
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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