Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.3 Rated 4.30 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (1 client mentions this)
• ✓ Reliable uptime and ongoing support (1 client mentions this)
• ✓ Friendly, supportive team (5 clients mention this)
• ✓ Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the consistency and reliability of the service provided by Sync HQ. Many have noted how efficiently their issues are handled, from initial consultations to successful resolutions. Customers frequently highlight the ease of booking appointments and the quick turnaround times for repairs.

The honest and transparent approach of this IT support company resonates well with users facing tech issues. Positive feedback often emphasizes the professionalism and dedication of the staff, notably in urgent situations where quick solutions are critical, such as restoring access to essential devices for students.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

• Q How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
• Q How do we log backup activity to satisfy ICO requirements? Keeping detailed logs of your backup activity is essential for UK businesses to manage data risks and meet ICO expectations under UK GDPR. Learn practical steps to ensure your backups are properly re… Backup Backup & Disaster Recovery
• Q How can remote support help fix backup failures quickly? Remote support lets your IT provider quickly identify and fix backup failures, reducing downtime and protecting your business data from loss or compliance issues. Backup Backup & Disaster Recovery
• Q What backup info do customers expect for Cyber Essentials certification? For Cyber Essentials certification, UK SMEs must clearly document their backup processes, showing regular, secure backups and tested restoration to minimise downtime and data loss risks. Backup Backup & Disaster Recovery
• Q How do supplier security questionnaires affect our backup choices? Supplier security questionnaires often require detailed information about your backup practices, influencing your choice of backup solutions to reduce risk and meet UK compliance standards. Backup Backup & Disaster Recovery
• Q Do we need separate backups for mobile devices and laptops? Backing up laptops and mobile devices requires distinct but coordinated approaches to protect your business data, reduce downtime, and meet UK compliance standards. Backup & Disaster Recovery SME

Business Details