Confidence IT Ltd
Overview
Confidence IT Ltd is a managed IT services provider based in Milton Keynes, England. This IT support company specialises in offering reliable IT and telecoms services to a diverse range of clients across the UK. Their main focus areas include IT support, phone systems, and VOIP solutions, catering primarily to small and medium-sized enterprises (SMEs), charities, and professional services.
This MSP works to ensure that technology enhances business operations. They achieve this through seamless project delivery, effective communication, and professional support. Clients can expect assistance with everyday IT issues as well as larger projects, all managed with care and attention to detail.
Confidence IT places a strong emphasis on security and compliance with UK regulations. They align their services with standards such as UK GDPR and Cyber Essentials, ensuring that clients' data is well protected. This approach helps build trust and confidence among their clients as they navigate the complexities of technology.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Rated 5.00 out of 5 on Google
Review Highlights
- Strong technical expertise (5 clients mention this)
- Reliable uptime and ongoing support (3 clients mention this)
- Friendly, supportive team (10 clients mention this)
- Emphasis on security and data protection (1 client mentions this)
What clients say about this company
Clients frequently commend this IT support company for their excellent communication and professionalism. Many have noted that the transition to their services is smoothly managed, with a dedicated team who is always willing to assist. This level of service has resulted in long-lasting relationships with many clients.
Feedback often highlights the efficiency with which this MSP resolves issues. They are noted for their rapid response times and effective problem-solving skills, especially in significant projects like the implementation of VOIP systems. Clients appreciate the company's commitment to maintaining high standards in service delivery.
Customers have described the staff as friendly and professional, with a strong willingness to help. This positive reputation is reinforced by the personal approach to IT support, making clients feel valued and understood. Confidence IT's dedication to client satisfaction is evident in the feedback they receive.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
- How do we log backup activity to satisfy ICO requirements? Keeping detailed logs of your backup activity is essential for UK businesses to manage data risks and meet ICO expectations under UK GDPR. Learn practical steps to ensure your backups are properly re… Backup Backup & Disaster Recovery
- How do I fix email delays caused by network problems? Email delays often stem from network issues that disrupt communication and productivity. Understanding common causes and practical checks can help UK SMEs reduce delays and maintain smooth business o… Network Network Management
Business Details
Hours
| Monday | 08:00 AM - 05:30 PM |
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | Closed |
| Friday | 08:00 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Need different expertise? Explore more providers with the skills you need.
Security, networking, cloud, backups—whatever your priorities, compare specialists near you.