Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.5 Rated 4.50 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (1 client mentions this)
• ✓ Reliable uptime and ongoing support (1 client mentions this)
• ✓ Friendly, supportive team (14 clients mention this)

What clients say about this company

Clients appreciate the consistent follow-up and support they receive from Lucid Support. Many emphasise the professionalism and dedication of the team, noting their ability to handle challenges smoothly and effectively. Feedback reflects a strong trust in the company's capabilities and their commitment to delivering satisfying service.

Additionally, customers often highlight the efficient organisation and high level of customer care provided by this IT support company. Clients feel valued and listened to throughout their interactions, which fosters strong relationships and enhances overall satisfaction with the services offered.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cloud Services

• Q Do cloud suppliers usually provide evidence for ISO 27001 compliance? Cloud suppliers often provide ISO 27001 certificates to show they manage information security risks, helping UK SMEs reduce cyber risk and support compliance. Here's how to verify and use this eviden… Cloud Cloud Services
• Q How do I check if a cloud supplier meets NCSC good practice guidelines? Ensuring your cloud supplier follows NCSC good practice helps protect your business from cyber risks, data loss, and compliance issues. Learn practical steps to check their security and safeguard you… Cloud Cloud Services
• Q How can cloud services simplify IT for businesses without in-house teams? Cloud services can ease IT management for UK small businesses by outsourcing infrastructure and security, reducing downtime and compliance risks while improving staff productivity. Cloud Cloud Services
• Q Can cloud services help manage Wi-Fi issues across multiple UK offices? Cloud-managed Wi-Fi services enable UK SMEs to centrally control and secure multiple office networks, improving reliability, security, and compliance while reducing IT support burdens. Cloud Cloud Services
• Q How do cloud tools help with PCI DSS compliance for card payments? Cloud tools help UK SMEs meet PCI DSS requirements by providing secure, audited environments for card payments, reducing risk and easing compliance management. Cloud Cloud Services
• Q When should we consider switching to a cloud-based phone system? A cloud-based phone system offers UK small businesses greater flexibility, security, and reliability. Learn when it makes sense to switch and what practical steps to take for a smooth transition. Cloud Cloud Services

Business Details