Luminite IT Services Ltd

Backup & Disaster Recovery Cloud Services IT Support & Help Desk

Address: Lymedale Business Centre, Hooters Hall Rd Newcastle, England

Overview

Luminite IT Services Ltd is a managed IT services provider based in Newcastle, England. They mainly focus on delivering reliable IT support to small and medium-sized enterprises, charities, and educational institutions. This IT support company aims to help clients maintain secure and efficient technology systems.

This MSP prioritises security, reliability, and communication in their service delivery. They offer a range of support options, including regular maintenance plans, to ensure that clients can rely on their IT systems without constant worry. With a knowledgeable team, they provide solutions tailored to the unique needs of each client.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 client mentions this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (2 clients mention this)
Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients appreciate the calm professionalism that Luminite IT Services Ltd displays in their interactions. The team communicates effectively, making technology understandable even for those without much technical expertise. This approach helps clients feel more confident and informed about their IT solutions.

Feedback highlights the company's focus on security and reliability. Clients have noted that they enjoy peace of mind knowing that help is readily available for any IT issues. The regular support payment plans offered by this IT support company allow clients to relax, knowing their systems are well taken care of.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

See all IT guides →

Business Details

Address

Lymedale Business Centre, Hooters Hall Rd
Newcastle, England

Phone: +441782454128

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	09:00 AM - 05:00 PM
Friday	09:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed